Echoing has started again on my X1 and in complete frustration I rang Three customer care and unleashed my frustration. Good people that they are (and being that I’ve been with them since the dawn of time) they hacked a huge chunk out of my 7 remaining months of contract and tossed me a new HTC Desire HD. Shameless plug I know, however I really am continually impressed with Three’s approach to loyal customers. To date they have replaced my phone at 3 times:- twice after the LG U8120 fiasco back in the day (the first replacement wasn’t to my taste, the second, the z800i was a favourite of mine) and again with this bloody Xperia X1. After it’s laggy performance, the badly designed buttons, the crappy keyboard with its flaws and sony screwing over its customers by not releasing WM 6.5 despite testing, I’ll not going back to sony for a while.
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